austin_dern: Inspired by Krazy Kat, of kourse. (Default)
austin_dern ([personal profile] austin_dern) wrote2005-03-31 06:57 pm

You got the touch

Grumble. I noticed after e-mail and Livejournal reading and such the iBook battery wearing down, even though the computer was plugged in. The power adaptor plug wasn't lit, so I assumed I'd foolishly failed to turn on the wall plug again. (I had a fine game of Civilization III interrupted by a Sleeping Now notice once.) Nope; all was plugged in and turned on; there just was no power. I fiddled with the plug's connections, tried other sockets, and tried replacing the Singapore prongs with US prongs and an electrical adaptor. No luck. (The prongs come on a modular piece on the adaptor.) Both power adaptor and iBook sailed out of AppleCare protection a month ago.

So I called the AppleCentre on Orchard Road, who assured me the Service Centre was in Ang Mo Kio. After I asked to finish my question, they learned I just wanted to see if the iBook worked on a different power adaptor, and the second person consulted about this agreed I could try. An hour later I got there, found the Service Desk is closed until 15 April, and that nobody had any idea what I was talking about when I asked about a different power adaptor.

Happily, they figured out my request. A different adaptor worked fine, so I bought a new 65 Watt Power Adaptor. The clerk said my iBook really used a 45 Watt model, but 65 also can, and they didn't have any 45 Watt adaptors. Anyway, I'm home, plugged in, orange plug light, and I'm happy to be alive. Also I appreciate the wisdom of putting the power adaptor outside the computer case.

Trivia: The sooty tern may stay aloft continuously for three or four years, between leaving and returning to nesting grounds. Source: Guinness Book of World Records, 1982 Edition, Norris McWirther.

Currently Reading: Don't You Know There's A War On? The American Home Front 1941-1945, Richard Lingeman.

[identity profile] porsupah.livejournal.com 2005-03-31 01:52 pm (UTC)(link)
Agh! That's rather annoying.. I wonder whether it's actually the electronics at fault, or a break in the wires somewhere?

I wound up having a similar fate befall my Madsonline miniature power supply for Bunny, with the break occurring immediately outside the DC plug, so there was no way I could simply snip out the gap and rejoin the two halves of the lead. After researching how to fashion a replacement DC plug (the older style being slightly larger than the newer version Apple uses, the former being the same coaxial size as an RCA plug), Madsonline just asked why I wasn't just sending them my old one.. it was a couple years old, well outside warranty, but they sent along a replacement anyway. ^_^ Good folks.

(And now I see Dormouse's AC cable has a fracture in one or both conductors.. :-P Hafta see if I can find a replacement UFO-style cable affordably. Most likely I'll just make do with a figure-8)

The service desk is entirely closed for over a fortnight? That's.. odd. Any local reason for that, or did they all somehow schedule vacation time running concurrently?

[identity profile] austin-dern.livejournal.com 2005-03-31 03:02 pm (UTC)(link)

In favor of the notion it's a break somewhere, is that there's a rattling noise when I shake it around. Against the notion it's a break, is it went from working to not working without the pack being moved, just the power strip being plugged in. So I don't really know.

They had some reason for the service desk being closed, although I didn't think to write it down and I don't remember what it is. If I go back to Orchard Road this weekend I'll take better notes.

I didn't think to ask about replacements for the broken power adapter.